Full refund within 7 days of any purchase or automatic renewal. No questions asked.
Full refund within 7 days
If SmartCare Club is not right for your family, ask for a full refund within 7 days of any purchase or automatic renewal. This applies to every plan: Monthly, Quarterly, Half year and Full year.
How to ask
Email support@smartcareclub.online from the address on your membership, or use the contact form and choose Refund request. Include the date of the charge so we can find it quickly.
What happens next
We confirm your request within 1 business day. Refunds go back to the original payment method through our payment partner and usually appear within 5 to 10 business days, depending on your bank. Club access ends when the refund is issued.
After 7 days
Charges older than 7 days are not refunded, except where the law where you live requires it. You can cancel at any time to stop the next renewal and keep access until the end of the period you paid for.
Contact
SmartCare Club, Police Lane 1, Friends Colony, Misrial, Rawalpindi, Pakistan. Email support@smartcareclub.online.